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For inquiry please WhatsApp us at +6011-1430 3638 (YAN) / +6019-266 6665 (YM LIM)
EN
Translate:
For inquiry please WhatsApp us at +6011-1430 3638 (YAN) / +6019-266 6665 (YM LIM)
A1: Your request will be process within 12 hours, and payment will be due within 24 hours after booking has been confirmed. (Booking site doesn't run during RMCO)
A2: The system will cancel the booking if payment is overdue after 24 hours upon booking confirmation. Any walk in without reservation for Sky Mirror Tour will not be guaranteed have available slots on the day. (Booking site doesn't run during RMCO)
A3: We have to insure every passenger in order to fully comply with the terms of the issued license. In addition, there are countless factors that might affect the boat journey, most importantly, the weather on the sea is far less predictable, hence, insurance is a must.
A4: No. The duration of time for the visit to Sky Mirror varies everyday, every month, very much depends on the weather and the tide, and the best reference for availability is the Lunar calendar. (as per booking site stated) For Eagles Feeding, Fireflies and Blue Tears Tour is three trips each day, please refer back to the ticket site.
A5: Welcome to reach us with your enquiries to enquiries@skymirrormalaysia.com or WhatsApp to us +6011-14303638 (Yan).
Please let us know how we do, customer's feedback is the only way to improve our services.
We provide the executive Sky Mirror Tour here at Jetty Sky Mirror. On top of this, we also host Eagle Feeding, Firefly Tour and Blue Tears Tour.
You have questions, we have answers. Here are the most frequently asked questions, so everybody benefits.
** Kindly be informed that, the payment of booking shouldn't be going through by personal bank account. If you have bought your ticket through the other channels, please liaise and look for them, we are not the middleman to deal with. **
Email us:
enquiries@skymirrormalaysia.org or hello@skymirrormalaysia.org
Call/WhatsApp us:
+6011-1430 3638 Yan (English/Malay/中文)
+6019-266 6665 YM Lim (Malay/中文/廣東)
Please only choose either one contact or channel to reach us out, it will be helping us to speed up on replying and getting back to your inquiry soonest, many thanks! ;)