Booking FAQ

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We do accept bookings during RMCO through the email enquiries@skymirrormalaysia.org or WhatsApp +6011-1430 3638, booking site has taken down in order to make sure the visitor flow daily is under control.

 A1: Your request will be process within 12 hours, and payment will be due within 24 hours after booking has been confirmed. (Booking site doesn't run during RMCO) 

 A2: The system will cancel the booking if payment is overdue after 24 hours upon booking confirmation. Any walk in without reservation for Sky Mirror Tour will not be guaranteed have available slots on the day. (Booking site doesn't run during RMCO) 

 A3: We have to insure every passenger in order to fully comply with the terms of the issued license. In addition, there are countless factors that might affect the boat journey, most importantly, the weather on the sea is far less predictable, hence, insurance is a must.   

 A4: No. The duration of time for the visit to Sky Mirror varies everyday, every month, very much depends on the weather and the tide, and the best reference for availability is the Lunar calendar. (as per booking site stated) For Eagles Feeding, Fireflies and Blue Tears Tour is three trips each day, please refer back to the ticket site.

 A5: Welcome to reach us with your enquiries to enquiries@skymirrormalaysia.com or WhatsApp to us +6011-14303638 (Yan).